Due to the increase volume of demand and ensuring that we still deliver a safe service it is with regret we have temporarily restricted the times for ASKMYGP to new requests on-line to 6.30pm – 8.30pm. If you do need attention and cannot wait please ring the surgery on 01935 709269 and speak to a receptionist who will assist with your request, please be aware the requests are assessed by a GP and will be dealt with in priority order due to clinical need. Please consider if your issue can be dealt with another way by self-help – NHS website www.nhs.uk or visiting the local pharmacy. For information regarding coronavirus visit: www.gov.uk/coronavirus . I appreciate that many patients already have a request in so please bear with us while we work through the backlog. Thank you for your understanding in advance we will resume normal service as soon as it is safe to do so.
As you are aware, the government will be removing all legal restrictions from Monday 19th July 2021. However at the same time, in healthcare, we have a duty to ensure that we keep all of our patients, staff and vulnerable community as safe as we can, particularly considering the rising number of COVID infections. For this reason we are writing to let you know that, in line with many other NHS organisations, SHS will continue with the infection control measures that we have had in place for the last 6 months.
Therefore the following measures will remain in place;
1. Staff and visitors to the practices will be required to wear a surgical face mask unless exempt. Patients who are unable or refuse to comply will be asked to phone the practice and alternative instructions will be given. Staff will still wear full PPE when they meet with you and you will be asked screening questions.
2. Only invited patients ( and one carer) with appointments will be allowed to enter the building
3. All patients entering the practice must use hand sanitiser provided
4. As droplets can be spread across distance, keeping apart will ensure that you are less likely to come into contact with the virus. The 2 metre social distance rule will still be maintained throughout the practice.
5. All areas will be well ventilated so please be advised that the room may be cooler than normal as a result.
6. Please only use the toilets if you really need to as they need to be cleaned between visits.
We wish to thank our communities for continuing to help us keep everyone safe.
National Covid-19 Vaccination Programme
We understand that people are anxious to be invited for their COVID-19 vaccinations. We are working very hard to invite people in the priority groups identified by the Joint Committee on Vaccination and Immunisation as quickly as we can.
Please help us by not contacting us to ask about your appointment. We will contact you when it’s your turn.
If you have received a letter from the NHS Covid-19 Vaccination Booking Service inviting you to book an appointment at a vaccination centre, you can book as advised in the letter or wait to be invited by your GP surgery.
Please do not contact or visit your GP surgery to ask when they will contact you. We are working as quickly as we can to get to everyone in the priority groups.
For more information: https://www.somersetccg.nhs.uk/health/local-services/health-services-during-coronavirus/covid-19-vaccinations-in-somerset/
